United States Shipping & Handling
We offer free shipping on all continental US orders over $500 via USPS, FedEx Ground and UPS with the exception of special order items. Special order items (ie. items that are not listed on this site including, but not limited to, Original in-lite and discontinued products) do not qualify for free shipping. Please speak with a representative prior to ordering special order items for a custom shipping quote.
Shipping and Processing Time
We process and ship orders from our Michigan warehouse Monday through Friday. Orders with standard shipping are usually fulfilled and shipped within 1 business days (M-F) of purchase, unless otherwise noted. Processing time for special order items may take longer, and will be subject to custom shipping rates. You will be charged at the time the order is placed. When your order ships, we will email you a shipping confirmation with tracking information.
Expedited Shipping & Exceptions
We only offer expedited shipping within the continental United States. To receive Expedited Shipping Quotes please reach out to a representative or through the Contact Us feature. Rates are subject to change. We cannot expedite orders to Alaska, Hawaii, PO Boxes or APO/FPO addresses. We cannot be responsible for weather delays.
We accept most unused and unopened items within 30 days of the ship date for a full refund or credit excluding any original Shipping Costs. Customers are not subject to restocking fees. However, the product and packaging must be completely new to ensure the item can be resold to another customer. Shipping to and from will not be refunded. EXCEPTIONS: Special order items or final sale / clearance items.
We are NOT responsible for lost return packages, and recommend you insure and track your packages. We do not cover return shipping charges. You are welcome to use the shipping method of your choice. Please address all returns to:
in-lite Design Corporation Returns
1900 Yeager St.
Port Huron, MI 48060